You receive an "UnauthorizedAccessException" error message when the MOM-to-MOM Product Connector tries to forward alert and discovery information in Microsoft Operations Manager 2005 (895951)


The information in this article applies to:

  • Microsoft Operations Manager 2005

SYMPTOMS

When the MOM-to-MOM Product Connector in Microsoft Operations Manager (MOM) 2005 tries to forward alert and discovery information to another MOM management server, you receive the following error message:
Description: Inserting data threw an UnauthorizedAccessException. User is not part of the MOM Service or Administrators group on the remote machine.

CAUSE

This problem occurs after you upgrade to Microsoft Windows Server 2003 Service Pack 1 (SP1). Windows Server 2003 SP1 introduces security changes that prevent the MOM-to-MOM Product Connector from connecting to other MOM management servers.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Operations Manager 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

905416 How to obtain the latest Microsoft Operations Manager 2005 service pack

WORKAROUND

To work around this problem, grant Local Activation permissions to the MOM Service security group on the destination MOM management server. To do this, follow these steps on the destination MOM management server:
  1. Click Start, point to Administrative Tools, and then click Component Services.
  2. Expand Component Services, expand Computers, expand My Computer, and then expand DCOM Config.
  3. Right-click {04DD1C17-C6B8-11D2-8D40-0090270D2552}, and then click Properties.
  4. Click the Security tab.
  5. Under Launch and Activation Permissions, click Customize, and then click Edit.
  6. Add the MOM Service local group, click Local Activation, and then click OK two times.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Operations Manager 2005 Service Pack 1.

MORE INFORMATION

For more information about other problems that are resolved by Microsoft Operations Manager 2005 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

905420 List of bugs that are fixed in Microsoft Operations Manager 2005 service packs

Modification Type:MajorLast Reviewed:8/15/2005
Keywords:ATdownload kbGetSP kbBug kbQFE kbOpmanInterop kbOpmanAlerts kbOpman2005bug kbtshoot kberrmsg kbUpgrade kbPerformance kbinterop kbSecurity KB895951 kbAudITPRO
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