RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service
pack for Windows Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To apply this hotfix, Windows Server 2003 must be running in the PAE kernel.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003
Date Time Version Size File name
---------------------------------------------------------
05-May-2005 02:54 5.2.3790.325 2,408,960 Ntkrnlmp.exe
05-May-2005 02:24 5.2.3790.325 2,065,920 Ntkrnlpa.exe
05-May-2005 02:24 5.2.3790.325 2,110,976 Ntkrpamp.exe
05-May-2005 02:47 5.2.3790.325 2,208,768 Ntoskrnl.exe
Windows Server 2003, x86 editions
|
| Windowsserver2003-kb895575-v4-x86-symbols-enu.exe | 4.0.0.0 | 3,162,352 | 13-May-2005 | 23:09 | x86 | Not Applicable |
| Ntkrnlmp.exe | 5.2.3790.325 | 2,408,960 | 05-May-2005 | 02:54 | Not Applicable | RTMQFE |
| Ntkrnlpa.exe | 5.2.3790.325 | 2,065,920 | 05-May-2005 | 02:24 | x86 | RTMQFE |
| Ntkrpamp.exe | 5.2.3790.325 | 2,110,976 | 05-May-2005 | 02:24 | Not Applicable | RTMQFE |
| Ntoskrnl.exe | 5.2.3790.325 | 2,208,768 | 05-May-2005 | 02:47 | x86 | RTMQFE |
| Srv.sys | 5.2.3790.324 | 355,840 | 04-May-2005 | 00:47 | x86 | RTMQFE |
Windows Server 2003, IA-64 editions
|
| Windowsserver2003-kb895575-v4-ia64-symbols-enu.exe | 4.0.0.0 | 1,413,360 | 13-May-2005 | 23:09 | x86 | Not Applicable |
| Ntkrnlmp.exe | 5.2.3790.325 | 5,609,984 | 05-May-2005 | 23:13 | IA-64 | RTMQFE |
| Srv.sys | 5.2.3790.324 | 994,304 | 04-May-2005 | 22:40 | IA-64 | RTMQFE |
WORKAROUND
To work around this problem on a computer that is running a PAE kernel, add the
/NOPAE
switch to the Boot.ini file. To work around this problem on a computer that is running a PAE kernel with data execution prevention
(DEP), add the following switch to the Boot.ini file:
/NOPAE /NOEXECUTE=alwaysoff
When you add the
/NOPAE switch to the
Boot.ini file, the computer cannot use all available memory.