RESOLUTION
To resolve this problem, follow these steps.
Step 1: Install the latest service pack on Windows Server 2003 servers and domain controllers
Install the latest service pack for Windows Server 2003 on all Windows Server 2003-based server computers and all Windows Server 2003-based domain controllers.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100
How to obtain the latest service pack for Windows Server 2003
Step 2: Install the hotfix on Windows XP-based client computers
Install the following hotfix on all Windows XP-based client computers.
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.Prerequisites To apply this hotfix, you must have Windows XP Service Pack 1 (SP1) or Windows XP Service Pack 2 (SP2) installed on the computer.Restart requirementYou must restart the computer after you apply this hotfix. Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP with Service Pack 1 Date Time Version Size File name
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25-Jun-2005 02:30 5.1.2600.1708 666,624 Lsasrv.dll
Windows XP with Service Pack 2 Date Time Version Size File name
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25-Jun-2005 02:24 5.1.2600.2707 726,016 Lsasrv.dll