You receive a "The parameter is incorrect (0x80050057)" error message or a "There is no such object on the server (0x80072030)" error message when you use a CDOEXM-based application on a Windows Server 2003-based computer (895404)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Standard Edition, when used with:
    • the operating system: Microsoft Windows Server 2003
  • Microsoft Exchange Server 2003 Enterprise Edition, when used with:
    • the operating system: Microsoft Windows Server 2003

SYMPTOMS

When you run a program that uses Microsoft Collaboration Data Objects for Exchange Management (CDOEXM) functions on a Microsoft Windows Server 2003-based computer, you receive an error message that is similar to one of the following error messages:

Error message 1

The parameter is incorrect. (0x80050057)

Error message 2

There is no such object on the server. (0x80072030)

CAUSE

On a Windows Server 2003-based computer, permissions for the Application event log have been locked down. This change causes CDOEXM initialization to fail if the program first calls CDOEXM. The program first calls CDOEXM when the program is running under the context of a user who does not have permissions to write to the Application event log. After this failure occurs, CDOEXM initialization will not be tried again until the program is restarted. Additionally, when the program subsequently calls CDOEXM, you may receive one of the error messages that are mentioned in the "Symptoms" section.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 1 (SP1).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

After you install the hotfix, you must restart the Microsoft Exchange System Attendant, the IIS Admin Service, and all dependant services. If any other processes are using CDOEXM, you must also restart those processes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   14-Apr-2005  01:29  6.5.7233.7      2,844,160  Cdoexm.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

WORKAROUND

To work around this issue, grant the users of the CDOEXM program permissions to write to the Application event log. For information about the default permissions for the Application event log and about how to customize those permissions, visit the following Microsoft Web site:

http://msdn.microsoft.com/library/en-us/dncode/html/secure06122003.asp

MORE INFORMATION

Before you install this hotfix, when CDOEXM initialization fails, the error is not immediately returned. Additionally, initialization is not retried until the program is restarted. This behavior can cause future CDOEXM function calls to fail with unexpected errors.

The hotfix that is described in this article changes the behavior of CDOEXM so that initialization errors are immediately returned and so that no object is created. Additionally, any future attempts to create CDOEXM objects will cause CDOEXM to try to initialize again.

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbQFE KBHotfixServer kbexchDEV kbfix kbBug kbpubtypekc KB895404 kbAudITPRO
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