The wrong program guide is downloaded after you select a TV signal provider in Windows XP Media Center Edition 2005 (895228)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you download your Program Guide in Microsoft Windows XP Media Center Edition 2005, the Program Guide that is downloaded does not offer the correct program listings for the TV signal provider that you selected.

CAUSE

This problem may occur if you use the mouse pointer to select your TV signal provider. When you use the mouse pointer to select a provider in the TV Signal Provider window and then click Next, the provider that you try to select is not selected (highlighted). Instead, a different provider is selected. Therefore, the program guide for the wrong TV signal provider is downloaded.

WORKAROUND

To work around this problem, use either a keyboard or the remote to configure the TV Signal Provider setting.

For example, use the arrow keys on your keyboard to select the provider that you want in the Select TV Signal Provider window. Then, press ENTER two times to continue to the next screen.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MinorLast Reviewed:3/8/2005
Keywords:kbtshoot KB895228 kbAudEndUser
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