Your Windows Server 2003-based computer may stop responding when you try to shut it down and user-mode services are putting it under heavy I/O stress (895145)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition

SYMPTOMS

When you try to shut down a computer that is running Microsoft Windows Server 2003, and user-mode services are putting the computer under heavy input/output (I/O) stress, the computer may stop responding.

CAUSE

In Windows Server 2003, the shutdown process assumes that user-mode activity is stopped. This problem occurs because, in rare circumstances, user-mode services still perform file I/O during the shutdown process.

RESOLUTION

To resolve this problem, stop services that perform heavy file I/O before you shut down the computer.
Modification Type:MajorLast Reviewed:3/7/2005
Keywords:kbstoprespond kbprb KB895145 kbAudDeveloper kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.