How to enable tracing on the computer that is running Microsoft CRM 1.2 Sales for Outlook (894882)


The information in this article applies to:

  • Microsoft Business Solutions CRM Sales for Outlook, when used with:
    • Microsoft CRM 1.2
  • Microsoft CRM 1.2
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, see the following article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

INTRODUCTION

This article describes a new functionality that you can use to enable tracing. Tracing helps you troubleshoot problems that you might experience with Microsoft Business Solutions CRM 1.2 Sales for Outlook. To enable this new functionality, you must modify the registry on the computer that is running the Outlook client to turn on logging for Outlook client's startup and shutdown processes.

MORE INFORMATION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Modification Type:MinorLast Reviewed:9/8/2006
Keywords:kbMBSMigrate kbQFE kbHotfixServer kbpubtypekc KB894882 kbAudDeveloper
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