When you use the System Preparation tool and the Sysprep.inf file to update drivers on a Microsoft Windows XP image, the File Signature Verification tool may report that some drivers are not digitally signed (894871)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional 64-Bit Edition (Itanium)

SYMPTOMS

When you use the System Preparation tool (Sysprep.exe) and the Sysprep.inf file to update drivers on a Microsoft Windows XP image, and then you use the File Signature Verification tool (Sigverif.exe) to verify that the system files on the computer are digitally signed, Sigverif.exe may report that some drivers are not digitally signed. This problem may sometimes cause driver-related problems during startup.

This problem does not occur if you add the drivers by including the path of the drivers in the OEMPnPDriversPath section of the Unattend.txt file. This problem also does not occur if the drivers are manually updated.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
32-bit editions of Windows XP
   Date         Time   Version            Size    File name
   -----------------------------------------------------------
   21-Apr-2005  18:23  5.1.2600.1670     537,088  Msobmain.dll     
   21-Apr-2005  18:23  5.1.2600.1670     941,568  Syssetup.dll     
   21-Apr-2005  18:15  5.1.2600.2659     563,712  Msobmain.dll     
   21-Apr-2005  18:15  5.1.2600.2659     985,600  Syssetup.dll    
   25-Feb-2005  03:53  6.1.22.4          371,936  Updspapi.dll 
64-bit edition of Windows XP
   Date         Time   Version              Size  File name       Platform
   -----------------------------------------------------------------------
   21-Apr-2005  22:01  5.1.2600.1670   1,811,456  Syssetup.dll    IA-64
   21-Apr-2005  22:01  5.1.2600.1670     941,568  Wsyssetup.dll   x86
   25-Feb-2005  03:50  6.1.22.4          639,712  Updspapi.dll    IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MinorLast Reviewed:6/2/2006
Keywords:kbWinXPsp3fix kbWinXPpreSP3fix kbQFE kbHotfixServer KB894871