The folder is moved to the Recycle Bin or the folder is deleted when you drag a folder from Windows Explorer to Digital Image Library 9 (894746)


The information in this article applies to:

  • Microsoft Digital Image Suite 9
  • Microsoft Digital Image Pro 9

SYMPTOMS

When you try to drag a folder from Microsoft Windows Explorer and drop the folder in Microsoft Digital Image Library 9, the folder is moved to the Recycle Bin or the folder is deleted.

CAUSE

This issue occurs if you drag a sub-folder from a parent folder in Windows Explorer, and then drop the sub-folder in the same parent folder in Digital Image Library 9.

For example, consider the following scenario. You open Digital Image Library 9 in one window, and Windows Explorer in a second window. In Windows Explorer, you view the parent folder of the folder that contains your images in Digital Image Library 9. You drag a sub-folder of images from the parent folder in Windows Explorer, and then drop the sub-folder in the same parent folder in the Digital Image Library. If the Recycle Bin has sufficient space, the folder is moved to the Recycle Bin. If the Recycle Bin is full, the folder is deleted.

WORKAROUND

To work around this issue, use the Add pictures to Library feature to add images to Digital Image Library 9.

MORE INFORMATION

For additional information about how to add pictures to the Digital Image Library, click the following article number to view the article in the Microsoft Knowledge Base:

840160 How to add pictures to Digital Image Library

Modification Type:MajorLast Reviewed:3/4/2005
Keywords:kbtshoot kbprb KB894746 kbAudEndUser
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