You cannot archive your digital photos in Digital Image when you use the HP 8100 1.0g CD-Writer drive (894729)



The information in this article applies to:

  • Microsoft Digital Image Suite 10
  • Microsoft Digital Image Suite 9
  • Microsoft Digital Image Standard Edition 2006
  • Microsoft Digital Image Starter Edition 2006
  • Microsoft Digital Image Suite 2006

SYMPTOMS

You cannot archive your digital photos in Microsoft Digital Image when you use the Hewlett Packard (HP) 8100 1.0g CD-Writer drive.

CAUSE

This problem occurs because the HP 8100 1.0g CD-Writer drive uses non-standard write commands and is outdated.

RESOLUTION

As of March 2005, there is no resolution for this problem.

MORE INFORMATION

Microsoft knows about this problem.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:9/28/2005
Keywords:kbtshoot KB894729 kbAudEndUser