The Live Meeting console does not start when you try to log on to a meeting in Live Meeting (894646)

SYMPTOMS

When you try to log on to a meeting in Microsoft Office Live Meeting, the Live Meeting console does not start. Instead, a Web page appears that contains an Enter Meeting button or a Re-enter Meeting button. Or, the Web page may just have a gray background.

CAUSE

This issue may occur if you have one or more of the following kinds of programs installed:

A pop-up blocker program
An advertisement-blocking program
A personal firewall program

These kinds of programs may prevent the Live Meeting console from successfully loading.

WORKAROUND

To work around this issue, temporarily disable the program that prevents the Live Meeting console from loading. Or, configure an exception in the program so that the Live Meeting console can successfully load. For additional information about how to disable your program or how to create an exception in your program, contact the program vendor.

For information about how to contact computer program vendors, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z