You receive an error message when you try to connect from a Windows XP Service Pack 2-based computer to a remote Windows 2000-based computer by using the Network Monitor utility (894616)

SYMPTOMS

Consider the following scenario. You try to connect from a Microsoft Windows XP Service Pack 2-based computer to a remote Microsoft Windows 2000-based computer. You try to make the connection by using the Network Monitor utility. In this scenario, you receive an error message that is similar to the following error message:

Network Monitor is currently running with higher security settings than the REMOTE Network Monitor Driver. To fix this problem, update the REMOTE network Monitor Driver. (0x800407d0).

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   25-Apr-2005  13:28  5.0.2195.7043      19,728  Nppagent.exe         
   25-Feb-2005  05:13  6.1.22.4          371,936  Updspapi.dll