Some messages are corrupted and have unusual sizes on a Windows 2000-based computer (894536)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

On a Microsoft Windows 2000-based computer, you use a program that uses the CreateMHTMLBody function of the Cdosys.dll file to create messages from Web pages. When you do this, you may find some of the messages are corrupted. Additionally, some of the messages have unusual sizes.

CAUSE

This problem occurs because there is an issue in the Cdosys.dll file.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this hotfix requires Microsoft Windows 2000 Service Pack 4.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Cdosys.dll6.1.3940.412,532,11222-Aug-200508:41x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbHotfixServer kbBug kbfix kbQFE kbWin2000preSP5fix kbpubtypekc KB894536 kbAudITPRO
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