A CD drive or a DVD drive may not be detected on a Windows 2000-based computer (894487)
The information in this article applies to:
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Datacenter Server
SYMPTOMSA CD drive or a DVD drive may not be detected when one of
the following conditions is true: - You turn on the drive while your computer is
running.
- You connect the drive while your
computer and the drive are both running.
- You connect the drive to your computer when a
disc is in the drive.
The drive appears in Device Manager with a black exclamation point (!) on a yellow field. WORKAROUNDTo work around this problem, use one of the
following methods:
- Restart your computer.
- Reconnect the drive while your computer is running.
- Turn on the drive before you turn on
your computer.
- Make sure that there is no disc in the drive when you turn the drive on.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
| Modification Type: | Major | Last Reviewed: | 3/9/2005 |
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| Keywords: | kbtshoot kbprb KB894487 kbAudEndUser |
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