You cannot connect to your previously disconnected session when you try to use a Citrix ICA client to connect to Citrix MetaFrame for Windows Server 2003 (894457)



The information in this article applies to:

  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

SYMPTOMS

Consider the following scenario:
  • You try to use a Citrix Independent Computing Architecture (ICA) client to connect to Citrix MetaFrame for Windows Server 2003 on a Microsoft Windows Server 2003-based computer.
  • More than 50 clients are connected to the Windows Server 2003-based computer.
In this scenario, you cannot connect to your previously disconnected session. Instead, you receive a new session.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-bit versions
   Date         Time   Version          Size  File name
   -------------------------------------------------------
   19-May-2005  16:11  5.2.3790.333  988,672  Kernel32.dll
   19-May-2005  16:11  5.2.3790.333  222,208  Termsrv.dll
   19-May-2005  16:11  5.2.3790.333   52,224  Winsta.dll
Windows Server 2003, 64-bit Itanium-based versions
   Date         Time   Version            Size  File name      Platform
   --------------------------------------------------------------------
   19-May-2005  01:11  5.2.3790.333  1,851,392  Kernel32.dll   IA-64
   19-May-2005  01:11  5.2.3790.333    621,568  Termsrv.dll    IA-64
   19-May-2005  01:11  5.2.3790.333    141,824  Winsta.dll     IA-64
   19-May-2005  01:11  5.2.3790.333    934,912  Wkernel32.dll    x86
   19-May-2005  01:11  5.2.3790.333     52,224  Wwinsta.dll      x86

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This bug was corrected in Windows Server 2003 Service Pack 1.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbHotfixServer kbQFE kbfix kbWinServ2003preSP1fix kbpubtypekc kbbug KB894457 kbAudDeveloper kbAudEndUser