Event ID 133 is logged in the Event Viewer if you use the Ntbackup.exe with a Certance Travan tape drive in Windows Server 2003 (894255)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition

SYMPTOMS

If you use the Ntbackup.exe backup program with a Certance Travan tape drive in Microsoft Windows Server 2003, the following event is logged in the Event Viewer System log:Event Type: Warning
Event Source: Removable Storage Service
Event Category: None
Event ID: 133
Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description: The drive Tape0 is having read\write problems.

This drive is located on location and contains the media media label name. You experience this symptom even though you have not lost any data and you are not experiencing any read/write problems. If you replace the Certance Travan tape drive, you continue to experience this symptom.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, x86-based versions
   Date         Time   Version        Size   File name 
   ----------------------------------------------------
   05-Apr-2005  22:50  5.2.3790.304   8,192  Qic157.sys
   05-Apr-2005  23:09  5.2.3790.2416  8,192  Qic157.sys
Windows Server 2003, Itanium-based versions
   Date         Time   Version        Size    File name   Platform
   ---------------------------------------------------------------
   06-Apr-2005  16:57  5.2.3790.304   20,480  Qic157.sys  IA-64
   06-Apr-2005  16:57  5.2.3790.2416  22,016  Qic157.sys  IA-64
Windows Server 2003, x64-based versions
   Date         Time   Version        Size    File name   Platform
   ---------------------------------------------------------------
   06-Apr-2005  16:57  5.2.3790.2416  10,752  Qic157.sys  x64

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbtshoot KB894255 kbAudITPRO
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