FIX: The BizTalk Adapter for mySAP Business Suite incorrectly converts a Unicode IDOC message stream to single-byte characters (ANSI) (894182)

SYMPTOMS

Consider the following scenario:

You configure the Microsoft BizTalk Adapter for mySAP Business Suite to receive messages from a SAP system.
This SAP system is configured to send Unicode Intermediate Document (IDOC) messages.
This SAP system is configured to support code page 4103 characters.

When the BizTalk Adapter for mySAP Business Suite receives a Unicode IDOC message from this SAP system, the BizTalk Adapter for mySAP Business Suite incorrectly converts the Unicode IDOC message stream to single-byte characters (ANSI) instead of using characters from a multibyte character set (MBCS). Additionally, no error message or Error event appears on the computer that is running the BizTalk Adapter for mySAP Business Suite.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft BizTalk Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required to apply this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version    Size     File name
   ----------------------------------------------------------------
   07-Mar-2005  12:58  2.0.332.0  547,552  Sapadaptermanagement.dll  
   07-Mar-2005  12:58  2.0.332.0   64,200  Sapreceiver.dll

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

Hotfix installation information

When you install this hotfix, the SAPAdapterManagement.dll file and the SAPReceiver.dll file are copied to the BizTalk Adapter for mySAP Business Suite installation folder. Additionally, the SAPReceiver.dll file is added to the global assembly cache. After you install this hotfix, a new property that is named BizTalk Code Page is available under SAP Authorization in the SAP Transport Properties dialog box. You must configure the BizTalk Code Page value with a code page value that is appropriate for your BizTalk Adapter for mySAP Business Suite installation. For example, to configure the BizTalk Adapter for mySAP Business Suite to successfully receive Unicode IDOC messages from a SAP system, set the BizTalk Code Page value to 65001. A value of 65001 corresponds to UTF-8 encoding.