RESOLUTION
Service pack information
To resolve this problem, obtain the
latest service pack for Windows Server 2003. For more information, click the
following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86-based versions
Date Time Version Size File name
--------------------------------------------------------------
07-Mar-2005 19:54 5.2.3790.283 273,920 Swprv.dll
05-Mar-2005 01:59 5.2.3790.283 141,312 Volsnap.sys
07-Mar-2005 19:54 5.2.3790.283 544,768 Vssapi.dll
05-Mar-2005 01:59 5.2.3790.283 663,552 Vssvc.exe
07-Mar-2005 19:54 5.2.3790.283 18,432 Vss_ps.dll
05-Mar-2005 01:56 5.2.3790.283 59,392 Ws03res.dll
Windows Server 2003, Itanium-based versions
Date Time Version Size File name
--------------------------------------------------------------
07-Mar-2005 03:53 5.2.3790.283 706,048 Swprv.dll IA-64
04-Mar-2005 10:06 5.2.3790.283 418,816 Volsnap.sys
07-Mar-2005 03:53 5.2.3790.283 1,351,168 Vssapi.dll IA-64
04-Mar-2005 10:07 5.2.3790.283 1,793,536 Vssvc.exe IA-64
07-Mar-2005 03:53 5.2.3790.283 28,160 Vss_ps.dll IA-64
04-Mar-2005 09:50 5.2.3790.283 58,880 Ws03res.dll IA-64
07-Mar-2005 03:54 5.2.3790.283 544,768 Wvssapi.dll x86
07-Mar-2005 03:54 5.2.3790.283 18,432 Wvss_ps.dll x86
04-Mar-2005 09:56 5.2.3790.283 59,392 Wws03res.dll x86