You receive a "The instruction at '0x7155d330' referenced memory at '0x77cc2cc0'" error message after you close Group Policy Object Editor in Windows XP (894075)

SYMPTOMS

You use Group Policy Object Editor to change a system service setting on a Microsoft Windows XP-based computer. After you close Group Policy Object Editor, you receive an error message that is similar to the following:

The instruction at "0x7155d330" referenced memory at "0x77cc2cc0". The memory could not be "read".

The memory address that is mentioned in the error message varies.

Note The system service settings are located in the following path in Group Policy Object Editor:

Computer Settings/Windows Settings/Security Settings/System Services

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version         Size     File name
   ----------------------------------------------------------
   06-Mar-2005  00:37  5.1.2600.2625   115,712  Aclui.dll
   25-Feb-2005  03:53  6.1.22.4        371,936  Updspapi.dll