A MAPI-based program may stop running on a computer that is running Outlook 2003 or Outlook 2002 (893420)
The information in this article applies to:
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002
SYMPTOMSWhen you try to run a MAPI-based program on a computer that is running Microsoft Office Outlook 2003 or Microsoft Outlook 2002, the MAPI-based program may stop running after a while. Additionally, when you monitor the MAPI-based program, you may observe a handle leak.CAUSEThis problem may occur because of a handle leak when a MAPI-based program opens a message store. When a MAPI-based program opens a message store, two handles are opened to the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion
When the MAPI-based program is finished using the handles that were opened to the registry subkey, the handles are not closed. If the MAPI-based program runs for a long time and repeatedly opens message stores, open handles build up. This may cause errors or unpredictable behavior
in the MAPI-based program. WORKAROUNDTo work around this problem, quit and then restart the MAPI-based program.STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Major | Last Reviewed: | 6/20/2005 |
|---|
| Keywords: | kbtshoot kbprb KB893420 kbAudITPRO kbAudDeveloper |
|---|
|