The Distributed Transaction Coordinator service may stop responding on a heavily loaded server that is running Microsoft BizTalk Adapter for MQSeries 2.0 (893367)


The information in this article applies to:

  • Microsoft BizTalk Adapter for MQSeries v2.0

SYMPTOMS

The Distributed Transaction Coordinator service may stop responding on a heavily loaded server that is running Microsoft BizTalk Adapter for MQSeries 2.0. You may experience the following symptoms:
  • When the computer is running a heavy load, the Distributed Transaction Coordinator service (MSDTC) may unexpectedly stop responding (crash). You may notice one or more events that are similar to the following event. The events are logged in the Application log of the computer with that is running the MQSAgnet COM+ application.
    Event Type: Error
    Event Source: MSDTC
    Event Category: TM
    Date: 2/12/2005
    Time: 6:30:50 AM
    User: N/A
    Computer: JSIDBS02
    Description: An MS DTC component has generated an exception. Error Specifics: The process 'C:\WINDOWS\system32\msdtc.exe' hit an exception in a MSDTC related component. The following exception (C0000005) was generated at 0x002D2E88, Pid:1096.

    The process is being terminated. Additional information useful in a debugger: You can do '.exr 0x166f114' to display the exception record. You can do '.cxr 0x166f130' to display the context at the time of the exception.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2/12/2005
    Time: 6:32:40 AM
    User: N/A
    Computer: JSIDBS02
    Description: The Distributed Transaction Coordinator service terminated unexpectedly. It has done this 1 time(s).
  • Message flow between the BizTalk server and the MQSeries server may stop. One or more events that are similar to the following event are logged on the computer that is running.BizTalk Server.Event Type: Warning
    Event Source: BizTalk Server 2004
    Event Category: BizTalk Server 2004
    Event ID: 5740
    Date: date
    Time: time
    User: N/A
    Computer: computername
    Description: The adapter "MQSeries" raised an error message.
    Details "Exception from HRESULT: 0xC0C11007.".

RESOLUTION

This problem has been resolved in the following rollup package:
  • Windows Server 2003 Post-Service Pack 1 COM+ Hotfix Rollup Package 5

    896729 Availability of Windows Server 2003 Post-Service Pack 1 COM+ Hotfix Rollup Package 5

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:10/25/2005
Keywords:kbClustering kbpending kbtshoot kbBTSAdapters kbBug KB893367 kbAudDeveloper
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