Description of the Outlook 2002 post-Service Pack 3 hotfix package: February 3, 2005 (893358)


The information in this article applies to:

  • Microsoft Outlook 2002

SUMMARY

Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002 This article describes the following items about the hotfix package:

  • The issue that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes to use one or more of the hotfixes in the package.
  • The files that the hotfix package contains.

Article contents

INTRODUCTION

This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated February 3, 2005.

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Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • Outlook 2002 may unexpectedly quit when you open a custom form

    When you try to open a custom form after you add the ForceFormReload registry value to the following registry subkey, Outlook 2002 may unexpectedly quit:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Outlook

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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Note The first time that you open a custom form after you install this hotfix, you receive the following error message:
The Form you have selected...cannot be displayed, please contact your Administrator.
However, you do not receive this error message any other time that you open a custom form after you install the hotfix.

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Prerequisites

  • The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

    For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Microsoft Office XP Service Pack 2 (SP2). However, we have tested this fix on Microsoft Office XP Service Pack 3 (SP3) more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
    Date         Time  Size       File name
   ------------------------------------------------------------------------
   03-Feb-2005  18:00  2,876,928  Olkintlff.msp  (full-file/administrative)
   03-Feb-2005  17:55    383,488  Olkintlop.msp  (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. 
   Date         Time   Version       Size         File name
   ----------------------------------------------------------------
   18-May-2004  20:00  5.5.2658.7        727,504  Cdo.dll_0001
   14-Jan-2005  03:02  5.5.2658.29       817,424  Cdo.dll_0004
   19-Jun-2003  23:58  10.0.5417.0       133,696  Contab32.dll     
   05-May-2004  03:47  10.0.6713.0       113,352  Emablt32.dll     
   03-Feb-2005  01:22  10.0.6750.0       199,368  Emsabp32.dll_0005
   28-Nov-2004  07:04  10.0.6742.0       539,336  Emsmdb32.dll_0005
   13-Oct-2003  22:03  10.0.6308.0       129,592  Emsui32.dll_0005
   03-Feb-2005  01:22  10.0.6750.0       854,728  Msmapi32.dll_0001
   17-Dec-2003  21:32  10.0.6515.0       535,240  Mspst32.dll_0004
   17-Dec-2003  21:31  10.0.6515.0        56,008  Olkfstub.dll     
   03-Feb-2005  01:22  10.0.6750.0       744,128  Outex.dll        
   08-Apr-2004  02:24  10.0.6711.0     1,977,032  Outllibr.dll     
   13-Oct-2003  22:04  10.0.6308.0       338,496  Pstprx32.dll
Note For additional information about how to install this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For additional information about the ForceFormReload registry value, click the following article number to view the article in the Microsoft Knowledge Base:

305403 Error message: The form you have selected...cannot be displayed, please contact your administrator

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MajorLast Reviewed:5/15/2006
Keywords:kbOfficeXPpostSP3fix kbQFE kbfix kbHotfixRollup kbHotfixServer KB893358 kbAudEndUser kbAudITPRO
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