Some Traditional Chinese characters are not correctly displayed on a device that is running the Traditional Chinese version of Windows Powered Pocket PC 2002 and that has the Systems Management Server 2003 Device Client installed (893084)

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Systems Management Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have SMS 2003 Service Pack (SP1) installed before you apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   15-Feb-2005  08:42  2.50.3635.1101 11,517,680  Devicemanagement-kb893084-x86-enu.exe  

After you install this hotfix, the following file will have the file attributes or later that are listed in the following table:

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   24-Jan-2005  08:26                 12,858,880  Devmgmt.msi

Installation instructions

To install this hotfix, follow these steps:

1. Create a shared folder that you can access from the SMS site servers.
2. Copy the DeviceManagement-KB893084-X86-ENU.exe file to the new shared folder.
3. Log on to each SMS primary site server and SMS secondary site server in your environment by using an account that has administrative credentials.
4. Close the SMS Administrator window if the window is open.
5. On each SMS primary site server and SMS secondary site server, follow these steps:
   1. Connect to the shared folder.
   2. Double-click the DeviceManagement-KB893084-X86-ENU.exe file, select a directory for the extracted file, and then click OK.
   3. Double-click the Devmgmt.msi file in the directory for the extracted file, and then follow the instructions in the wizard.