RESOLUTION
Windows 2000 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Windows 2000 Service Pack 3 (SP3) is required to install this hotfix
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
17-Jun-2004 23:05 5.0.2195.6951 46,352 Basesrv.dll
21-Sep-2003 00:45 5.0.2195.6824 236,304 Cmd.exe
17-Jun-2004 23:05 5.0.2195.6945 231,184 Gdi32.dll
17-Jun-2004 23:05 5.0.2195.6946 712,464 Kernel32.dll
24-Mar-2004 02:17 5.0.2195.6898 37,136 Mf3216.dll
24-Mar-2004 02:17 5.0.2195.6824 54,544 Mpr.dll
17-Jun-2004 23:05 5.0.2195.6928 335,120 Msgina.dll
24-Mar-2004 02:17 5.0.2195.6892 90,264 Rdpwd.sys
07-Feb-2005 05:35 5.0.2195.7026 6,301,696 Sp3res.dll
28-Feb-2005 11:46 5.0.2195.7032 380,688 User32.dll
05-Aug-2003 22:14 5.0.2195.6794 385,808 Userenv.dll
24-Dec-2004 17:23 5.0.2195.7013 1,633,616 Win32k.sys
24-Aug-2004 22:59 5.0.2195.6970 182,544 Winlogon.exe
17-Jun-2004 23:05 5.0.2195.6946 244,496 Winsrv.dll
17-Jun-2004 23:05 5.0.2195.6946 712,464 Kernel32.dll
24-Dec-2004 17:23 5.0.2195.7013 1,633,616 Win32k.sys
17-Jun-2004 23:05 5.0.2195.6946 244,496 Winsrv.dll
Windows XP hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Windows XP Service Pack 1 (SP1) or later is required to install this hotfix.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP Service Pack 1 x86
Date Time Version Size File name
--------------------------------------------------------------
02-Feb-2005 20:27 5.1.2600.1619 574,464 User32.dll
05-Aug-2004 18:15 5.1.2600.1581 1,845,888 Win32k.sys
Windows XP Service Pack 2 x86
Date Time Version Size File name
--------------------------------------------------------------
02-Feb-2005 20:20 5.1.2600.2597 577,024 User32.dll
Windows XP Service Pack 1 IA-64
Date Time Version Size File name
-----------------------------------------------------------------
02-Feb-2005 19:22 5.1.2600.1619 1,485,312 User32.dll IA-64
05-Aug-2004 16:27 5.1.2600.1581 5,629,952 Win32k.sys
02-Feb-2005 19:27 5.1.2600.1619 557,056 Wuser32.dll x86