FIX: 17883 errors may be written to the SQL Server error log when you run a query that generates many floating point exception errors in SQL Server 2000 (892840)



The information in this article applies to:

  • Microsoft SQL Server 2000 Desktop Engine (MSDE)
  • Microsoft SQL Server 2000 Developer Edition
  • Microsoft SQL Server 2000 Enterprise Edition
  • Microsoft SQL Server 2000 Personal Edition
  • Microsoft SQL Server 2000 Standard Edition
  • Microsoft SQL Server 2000 Workgroup Edition
  • Microsoft SQL Server 2000 Developer Edition 64 bit
  • Microsoft SQL Server 2000 Enterprise Edition 64-bit

Bug #: 473639 (SQL Server 8.0)
Bug #: 473673 (SQL Server 8.0)
Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.

SUMMARY

This article describes the following about this hotfix release:
  • The issues that are fixed by this hotfix package.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that are contained in the hotfix package.

SYMPTOMS

In Microsoft SQL Server 2000, when you run a query that generates many floating point exception errors, you may experience slow performance and query timeouts when you run other queries. This problem typically occurs when more than 1,000 floating point exceptions are generated.

Additionally, 17883 error reports that are similar to the following may be written to the SQL Server 2000 error log:
Error: 17883, Severity: 1, State: 0
Process 51:0 (dbc) UMS Context 0x018DA930 appears to be non-yielding on Scheduler 0.
You may also receive one or more error messages that are similar to the following on a computer where a 64-bit version of SQL Server 2000 is installed:
Server: Msg 3628, Level 16, State 1, Line 2
A floating point exception occurred in the user process. Current transaction is canceled
For a list of all publicly released SQL Server 2000 Post-Service Pack 3a hotfixes, see the following article in the Microsoft Knowledge Base:

810185 SQL Server 2000 hotfix update for SQL Server 2000 Service Pack 3 and 3a

CAUSE

This problem occurs because the thread that generates the floating point exceptions does not yield the User Mode Schedulers (UMS) scheduler during floating point exception handling.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Microsoft SQL Server 2000 Service Pack 3 (SP3) installed to apply this hotfix. For more information about how to obtain SQL Server 2000 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

Note If you install Microsoft SQL Server Service Pack 4 (SP4), you must obtain a post-SP4 hotfix to have this fix re-applied.

Restart information

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to make changes to the registry.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

SQL Server 2000 32-bit versions

   Date         Time   Version         Size        File name
   --------------------------------------------------------------------
   10-Feb-2005  16:59  2000.80.1007.0     664,128  Autoplt.dll      
   10-Feb-2005  16:59  2000.80.1007.0      78,400  Console.exe      
   10-Feb-2005  16:59  2000.80.1007.0     332,352  Ctasksui.dll     
   10-Feb-2005  16:59  2000.80.1007.0     315,968  Custtask.dll     
   10-Feb-2005  16:59  2000.80.1007.0      33,340  Dbmslpcn.dll     
   31-Dec-2004  18:31                     786,432  Distmdl.ldf
   31-Dec-2004  18:31                   2,359,296  Distmdl.mdf
   31-Dec-2004  18:31                         180  Drop_repl_hotfix.sql
   10-Feb-2005  16:59  2000.80.1007.0   1,905,216  Dtspkg.dll       
   10-Feb-2005  16:59  2000.80.1007.0     528,960  Dtspump.dll      
   10-Feb-2005  16:59  2000.80.1007.0   1,557,052  Dtsui.dll        
   10-Feb-2005  16:59  2000.80.1007.0     639,552  Dtswiz.dll       
   31-Dec-2004  18:31                     747,927  Instdist.sql
   31-Dec-2004  18:31                       1,581  Inst_repl_hotfix.sql
   10-Feb-2005  16:59  2000.80.1007.0     352,828  Isqlw.exe        
   10-Feb-2005  16:59  2000.80.1007.0      82,492  Itwiz.exe        
   10-Feb-2005  16:59  2000.80.1007.0      90,692  Msgprox.dll      
   31-Dec-2004  18:16  8.11.41022.0       226,304  Mssdi98.dll      
   10-Feb-2005  16:59  2000.80.1007.0      62,024  Odsole70.dll     
   10-Feb-2005  17:00  2000.80.1007.0      25,144  Opends60.dll     
   10-Feb-2005  17:03                      82,944  Opends60.pdb
   10-Feb-2005  16:59  2000.80.1007.0      57,904  Osql.exe         
   10-Feb-2005  16:59  2000.80.1007.0     279,104  Pfutil80.dll     
   01-Feb-2005  00:46                     551,012  Procsyst.sql
   31-Dec-2004  18:31                      12,305  Qfe469315.sql
   31-Dec-2004  18:31                      19,195  Qfe469571.sql
   31-Dec-2004  18:31                       5,157  Qfe472197.sql
   10-Feb-2005  16:59  2000.80.1007.0     143,940  Qrdrsvc.exe      
   10-Feb-2005  17:44                   1,136,160  Replmerg.sql
   10-Feb-2005  16:59  2000.80.1007.0     221,768  Replprov.dll     
   10-Feb-2005  16:59  2000.80.1007.0     307,784  Replrec.dll      
   10-Feb-2005  01:56  2000.80.1007.0     159,813  Replres.rll
   31-Dec-2004  18:31                   1,088,240  Replsys.sql
   14-Jan-2005  00:05                     986,746  Repltran.sql
   31-Dec-2004  17:49                          55  Repl_uninstall.sql
   10-Feb-2005  16:59  2000.80.1007.0     287,304  Rinitcom.dll     
   10-Feb-2005  17:00  2000.80.1007.0      78,416  Sdiclnt.dll      
   10-Feb-2005  17:00  2000.80.1007.0      66,112  Semmap.dll       
   10-Feb-2005  17:00  2000.80.1007.0      57,916  Semnt.dll        
   10-Feb-2005  17:00  2000.80.1007.0     492,096  Semobj.dll       
   10-Feb-2005  02:37  2000.80.1007.0     172,032  Semobj.rll
   10-Feb-2005  16:59  2000.80.1007.0      53,832  Snapshot.exe     
   01-Feb-2005  00:46                     125,540  Sp3_serv_uni.sql
   10-Feb-2005  16:58  2000.80.1007.0      28,672  Sqlagent.dll     
   10-Feb-2005  16:59  2000.80.1007.0     311,872  Sqlagent.exe     
   10-Feb-2005  16:58  2000.80.1007.0     168,001  Sqlakw32.dll     
   10-Feb-2005  17:00  2000.80.1007.0      33,344  Sqlctr80.dll     
   10-Feb-2005  17:00  2000.80.1007.0   4,215,360  Sqldmo.dll       
   10-Feb-2005  16:59                      25,172  Sqldumper.exe    
   10-Feb-2005  01:45  2000.80.1007.0      28,672  Sqlevn70.rll
   10-Feb-2005  16:59  2000.80.1007.0     156,224  Sqlmaint.exe     
   10-Feb-2005  17:00  2000.80.1007.0     180,792  Sqlmap70.dll     
   10-Feb-2005  17:00  2000.80.1007.0     188,992  Sqlmmc.dll       
   10-Feb-2005  02:44  2000.80.1007.0     479,232  Sqlmmc.rll
   10-Feb-2005  17:00  2000.80.1007.0     401,984  Sqlqry.dll       
   10-Feb-2005  17:00  2000.80.1007.0      57,920  Sqlrepss.dll     
   10-Feb-2005  17:00  2000.80.1007.0   7,721,041  Sqlservr.exe     
   10-Feb-2005  17:02                  13,345,792  Sqlservr.pdb
   10-Feb-2005  17:00  2000.80.1007.0     590,396  Sqlsort.dll      
   10-Feb-2005  17:00  2000.80.1007.0      45,644  Sqlvdi.dll       
   10-Feb-2005  17:00  2000.80.1007.0     106,588  Sqsrvres.dll     
   10-Feb-2005  17:00  2000.80.1007.0      33,340  Ssmsgnet.dll     
   10-Feb-2005  17:00  2000.80.1007.0      33,340  Ssmslpcn.dll     
   10-Feb-2005  17:00  2000.80.1007.0      33,340  Ssmsqlgc.dll     
   10-Feb-2005  17:00  2000.80.1007.0      82,492  Ssnetlib.dll     
   10-Feb-2005  17:00  2000.80.1007.0      25,148  Ssnmpn70.dll     
   10-Feb-2005  17:00  2000.80.1007.0     123,456  Stardds.dll      
   10-Feb-2005  17:00  2000.80.1007.0     158,240  Svrnetcn.dll     
   10-Feb-2005  16:59  2000.80.1007.0      76,416  Svrnetcn.exe     
   10-Feb-2005  17:00  2000.80.1007.0      49,228  Ums.dll          
   10-Feb-2005  17:03                     132,096  Ums.pdb
   10-Feb-2005  17:00  2000.80.1007.0      74,304  Xplog70.dll      
   10-Feb-2005  17:00  2000.80.1007.0      98,872  Xpweb70.dll      

SQL Server 2000 64-bit version

   Date         Time   Version         Size        File name
   -------------------------------------------------------------
   15-Mar-2005  02:06  2000.80.1007.0      56,832  Dbmslpcn.dll
   15-Mar-2005  02:07                     786,432  Distmdl.ldf
   15-Mar-2005  02:07                   2,359,296  Distmdl.mdf
   15-Mar-2005  02:07                     747,927  Instdist.sql
   15-Mar-2005  02:07  2000.80.1007.0     185,856  Msgprox.dll
   15-Mar-2005  02:07  8.11.41022.0       742,912  Mssdi98.dll
   15-Mar-2005  02:06  2000.80.1007.0     151,040  Odsole70.dll
   15-Mar-2005  02:06  2000.80.1007.0      27,136  Opends60.dll
   15-Mar-2005  02:06                      44,032  Opends60.pdb
   15-Mar-2005  02:06  2000.80.1007.0     148,992  Osql.exe
   15-Mar-2005  02:06                     551,012  Procsyst.sql
   15-Mar-2005  02:06                     551,012  Procsyst.sql
   15-Mar-2005  02:07  2000.80.1007.0     353,280  Qrdrsvc.exe
   15-Mar-2005  02:06                   1,136,160  Replmerg.sql
   15-Mar-2005  02:06                   1,136,160  Replmerg.sql
   15-Mar-2005  02:07  2000.80.1007.0     534,528  Replprov.dll
   15-Mar-2005  02:07  2000.80.1007.0     534,528  Replprov2.dll
   15-Mar-2005  02:07  2000.80.1007.0     769,024  Replrec.dll
   15-Mar-2005  02:07  2000.80.1007.0     769,024  Replrec2.dll
   15-Mar-2005  02:07  2000.80.1007.0     146,432  Replres.rll
   15-Mar-2005  02:07  2000.80.1007.0     146,432  Replres2.rll
   15-Mar-2005  02:06                   1,088,240  Replsys.sql
   15-Mar-2005  02:06                   1,088,240  Replsys.sql
   15-Mar-2005  02:06                     986,746  Repltran.sql
   15-Mar-2005  02:06                     986,746  Repltran.sql
   15-Mar-2005  02:07  2000.80.1007.0     650,240  Rinitcom.dll
   15-Mar-2005  02:06  2000.80.1007.0     160,768  Semmap.dll
   15-Mar-2005  02:06  2000.80.1007.0      66,112  Semmap.dll
   15-Mar-2005  02:07  2000.80.1007.0     160,768  Semmap.dll
   15-Mar-2005  02:06  2000.80.1007.0     132,608  Semnt.dll
   15-Mar-2005  02:07  2000.80.1007.0     132,608  Semnt.dll
   15-Mar-2005  02:07  2000.80.1007.0      88,576  Snapshot.exe
   15-Mar-2005  02:06  2000.80.1007.0      10,240  Sqlagent.dll
   15-Mar-2005  02:06  2000.80.1007.0   1,055,232  Sqlagent.exe
   15-Mar-2005  02:06  2000.80.1007.0      90,112  Sqlboot.dll
   15-Mar-2005  02:07  2000.80.1007.0      90,112  Sqlboot.dll
   15-Mar-2005  02:06  2000.80.1007.0      32,256  Sqlctr80.dll
   15-Mar-2005  02:06  2000.80.1007.0   4,215,360  Sqldmo.dll
   15-Mar-2005  02:06  2000.80.1007.0  13,845,504  Sqldmo.dll
   15-Mar-2005  02:07                      39,936  Sqldumper.exe
   15-Mar-2005  02:07                      39,936  Sqldumper.exe
   15-Mar-2005  02:07  2000.80.1007.0      19,968  Sqlevn70.rll
   15-Mar-2005  02:07  2000.80.1007.0     493,568  Sqlmaint.exe
   15-Mar-2005  02:07  2000.80.1007.0      23,040  Sqlmap70.dll
   15-Mar-2005  02:06  2000.80.1007.0     152,064  Sqlrepss.dll
   15-Mar-2005  02:06  2000.80.1007.0  25,271,808  Sqlservr.exe
   15-Mar-2005  02:06                  21,326,848  Sqlservr.pdb
   15-Mar-2005  02:06  2000.80.1007.0     616,960  Sqlsort.dll
   15-Mar-2005  02:07  2000.80.1007.0     616,960  Sqlsort.dll
   15-Mar-2005  02:07  2000.80.1007.0     616,960  Sqlsort.dll
   15-Mar-2005  02:06  2000.80.1007.0     120,320  Sqlvdi.dll
   15-Mar-2005  02:06  2000.80.1007.0      45,644  Sqlvdi.dll
   15-Mar-2005  02:06  2000.80.1007.0     227,328  Sqsrvres.dll
   15-Mar-2005  02:06  2000.80.1007.0      53,760  Ssmslpcn.dll
   15-Mar-2005  02:06  2000.80.1007.0      59,904  Ssmsqlgc.dll
   15-Mar-2005  02:06  2000.80.1007.0     256,000  Ssnetlib.dll
   15-Mar-2005  02:06  2000.80.1007.0      20,992  Ssnmpn70.dll
   15-Mar-2005  02:06  2000.80.1007.0     430,080  Svrnetcn.dll
   15-Mar-2005  02:06  2000.80.1007.0     185,856  Svrnetcn.exe
   15-Mar-2005  02:06  2000.80.1007.0     183,296  Xplog70.dll
   15-Mar-2005  02:07  2000.80.1007.0     187,392  Xpweb70.dll
Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

WORKAROUND

This problem occurs when the query generates floating point exception errors. To work around this problem, modify the query so that the floating point exceptions do not occur.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Floating point exception errors are typically handled internally by SQL Server 2000 and the query runs as expected. When SQL Server 2000 handles these errors, no error is returned to the client. The errors will appear in a profiler trace capture.

When a thread does not yield the UMS, other threads cannot access CPU resources. If the handling of floating point exceptions takes longer than 60 seconds, a 17883 error is written to in the SQL Server error log.

For more information about 17883 errors, click the following article number to view the article in the Microsoft Knowledge Base:

319892 New concurrency and scheduling diagnostics added to SQL Server

For more information about the naming schema for Microsoft SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 New naming schema for Microsoft SQL Server software update packages

For more information about the terminology that Microsoft uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbfix kbbug kbHotfixServer kbQFE KB892840 kbAudDeveloper kbAudITPRO