The backup utility does not detect the log files on a computer that is running Windows Server 2003 (892839)


The information in this article applies to:

  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

SYMPTOMS

The backup utility does not detect the log files on a computer that is running Microsoft Windows Server 2003. Additionally, when you try to perform a restore of the Ntds.dit database, the restore is unsuccessful. This problem occurs when the Ntds.dit database and log files reside on different drives.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

WORKAROUND

To work around this problem, you have to know where the log files reside so that you can specifically select them when you use the backup utility. Then, you can restore the files when you do the restore operation.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:6/22/2006
Keywords:kbtshoot kbprb KB892839 kbAudITPRO
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