You receive a "STOP 7b" error message if you press F6 when you set up an Itanium-based version of Windows Server 2003 (892616)


The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

SYMPTOMS

If you press F6 to load drivers when you set up an Itanium-based version of Microsoft Windows Server 2003, you may receive a "STOP 7b" error message after the text-mode part of the setup process.

CAUSE

This problem may occur when the following conditions are true:
  • The driver for a mass storage device is 64-bit capable.
  • The .inf file for the driver does not include the appropriate INF decorations.

RESOLUTION

To resolve this problem, obtain the latest drivers for your hardware, and then run Setup again.

For information about how to contact the manufacturer of your hardware, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

MORE INFORMATION

For more information about INF requirements for 64-bit systems, visit the following Microsoft Web site:

http://www.microsoft.com/whdc/driver/install/64INF_reqs.mspx

Modification Type:MajorLast Reviewed:4/14/2005
Keywords:kbHardware kbtshoot kberrmsg KB892616 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.