A DDA of type ACP-PLAD is removed from a recipient's address when you use an X.400 connection to send a message through a bridgehead server that is running Exchange Server 2003 (892549)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition

SYMPTOMS

Consider a scenario where the following conditions are true:
  • You send a message from a Microsoft Exchange Server 5.5 mailbox server to a recipient who is outside your Exchange organization.
  • This recipient has an address for which the following two Domain Defined Attributes (DDA) are configured:
    • One DDA of type MSXCX500
    • One DDA of type ACP-PLAD
  • This message is sent to the remote organization through a bridgehead server that is running Exchange Server 2003.
  • This message is sent to the remote organization through an X.400 connector.
When this message is sent to the remote recipient, the DDA of type ACP-PLAD is removed. In this scenario, the value of the type ACP-PLAD DDA is concatenated to the value of the type MSXCX500 DDA.

For example, consider the following network topology:

Organization A                                            Organization B

Server A ---------- Bridgehead Server  ----- X.400 ----- Bridgehead Server
       |                        |                                 |
(Exchange Server 5.5)    (Exchange 2003)                   (Exchange 2003)

You send a message to a recipient who has a recipient address that is similar to the following example address:

G=Name;S=Surname;OU1=OrgUnit1;O=Org1;P=mgmt+dom+name;A=AdmDomName;C=US;DDA:MSXCX500=C:US,O:Org,OU:OU2,OU:OU3,OU:Locations,L:Example,OU:ExampleOU,CN:Surname Name;DDA:ACP-PLAD=test

When this problem occurs, this recipient address is changed to the following:

G=Name;S=Surname;OU1=OrgUnit1;O=Org1;P=mgmt+dom+name;A=AdmDomName;C=US;DDA:MSXCX500=C:US,O:Org,OU:OU2,OU:OU3,OU:Locations,L:Example,OU:ExampleOU,CN:Surname Nametest

You expect the DDA of type ACP-PLAD to remain intact when you send the message to the remote recipient.

CAUSE

This problem occurs because Exchange Server 2003 does not correctly handle multiple DDA fields for an X.400 recipient address.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required to install this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name
-----------------------------------------------------------
18-Mar-2005  06:40  6.5.7232.94        31,232  X400omv1.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages


Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbfix kbBug KB892549 kbAudITPRO