FIX: Search results may be unusable when you search a network location in Windows 2000 (892521)

SYMPTOMS

When you search a network location in Microsoft Windows 2000, the search results may be unusable. Windows Explorer returns the root folder name instead of the file name. For example, you may receive unusable search results that are similar to the following:

   Name:                    In Folder     Size     Type
   2000 on 'appsnode1'(Z:)  My Computer            Network Drive
   2000 on 'appsnode1'(Z:)  My Computer            Network Drive
   2000 on 'appsnode1'(Z:)  My Computer            Network Drive
   2000 on 'appsnode1'(Z:)  My Computer            Network Drive
   2000 on 'appsnode1'(Z:)  My Computer            Network Drive

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart Requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size       File name
   --------------------------------------------------------
   10-Feb-2005  06:50  5.0.3900.7029  2,359,056  Shell32.dll

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file-naming schema for Microsoft Windows software update packages

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

REFERENCES

For more information about the same problem in Microsoft Windows Server 2003 and in Microsoft Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

822686 Unusable results when you search a network location in Windows Server 2003 and in Windows XP