Quality of Service parameters do not prioritize network traffic in Windows 2000 (892494)


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional

SYMPTOMS

When your application sets Quality of Service (QoS) parameters through the Windows QoS API in Microsoft Windows 2000, network traffic is not prioritized.

When you enable ControlledLoad or Guaranteed network traffic flow on an IP address on your network adaptor, you may find that the specified network traffic is not prioritized as you expect.

CAUSE

This problem may occur if multiple IP addresses are set on your network adaptor and you try to set the QoS parameters for a secondary IP address on the network adaptor.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version           Size     File name
   --------------------------------------------------------
   20-Jan-2005  09:40  5.0.2195.7023     176,912  Rsvp.exe

WORKAROUND

To work around this problem, you can set the QoS parameters for the primary address of your network adaptor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbBug kbfix kbWin2000preSP5fix KB892494 kbAudITPRO
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