SYMPTOMS
You configure your Web site collection in Microsoft Windows SharePoint Services to use a quota template. However, you notice that users can still add content to a Web site in the Web site collection even after the storage quota limit that is specified in the quota template is reached. You do not receive a message to notify you that the storage limit has been reached. Therefore, content in the Web site collection may exceed the storage quota limit.
You experience these symptoms even after you install the hotfix that is documented in the following article in the Microsoft Knowledge Base:
886676 Description of the Windows SharePoint Services post-Service Pack 1 hotfix package: October 12, 2004
CAUSE
This problem occurs if the following conditions are true:
- A user connects to a document library. The user connects to the document library in Explorer view, or the user connects to the document library by using Web folders.
- The user copies a folder in the document library, and then the user pastes the folder to the document library.
In this scenario, the value of the
DiskUsed column in the Sites table of the
PortalSiteName_SITE database is reset to zero.
RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Windows SharePoint Services service pack, you do not have to install the hotfix.
Service pack information
This problem is corrected in Windows SharePoint Services Service Pack 2.
To resolve this problem, obtain the latest service pack for Windows SharePoint Services. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
906795 How to obtain the latest service pack for Windows SharePoint Services
How to obtain the hotfix
This issue is fixed in the Windows SharePoint Services post-Service Pack 1 Hotfix Package January 19, 2005. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
892402 Description of the Windows SharePoint Services post-Service Pack 1 hotfix package: January 19, 2005
This hotfix adds a new
recalculatestorageused parameter that you can use with the Stsadm.exe command-line tool to recalculate hard disk storage levels for the Web site collection. After you install this hotfix, use the following command:
stsadm -o recalculatestorageused -url URLOfWebSiteCollection