Event 13506 is logged when you run the File Replication service in Windows 2000 (892345)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

When you run the File Replication service (FRS) in Microsoft Windows 2000, an assertion may occur. In this scenario, the FRS may stop responding (hang), and the following event is logged in the System event log:Event Type: Error
Event Source: NtFrs
Event Category: None
Event ID: 13506
Date: Date
Time: Time
User: N/A
Computer: ServerName
Description: The File Replication service failed a consistency check (CO_STATE_IS(ChangeOrder, IBCO_STAGING_REQUESTED) || CO_STATE_IS(ChangeOrder, IBCO_STAGING_RETRY)) in "ChgOrdDispatch:" at line 7203.
The File Replication service will restart automatically at a later time. If this problem persists a subsequent entry in this event log describes the recovery procedure.
For more information about the automatic restart right click on My Computer and then click on Manage, System Tools, Services, File Replication Service, and Recovery. Note You may not be able to restart the FRS.

CAUSE

This problem occurs because of an incorrect assert statement that causes the FRS to stop responding.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Windows 2000 Service Pack 3

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
  Date        Time   Version        Size     File name
  ----------------------------------------------------
  04-Feb-2005 11:37  5.0.2195.7028  747,792  Ntfrs.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information about the description of the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbBug kbfix kbWin2000preSP5fix kbHotfixServer kbQFE KB892345 kbAudITPRO
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