FIX: The Product Catalog Import DTS task may fail when you try to import large catalogs in Commerce Server 2002 (892309)

SYMPTOMS

In Microsoft Commerce Server 2002, the Product Catalog Import DTS task may fail when you try to import large catalogs. Additionally, the following event messages are logged in the Application log: Error : Catalog DTS task : Error in DataToId() Error : Catalog DTS task : Cannot read the catalogs hirarchy Note In this error message, "hirarchy" is a misspelling for the word "hierarchy."Warning: Maximum SQL record size exceeded for Class name: RegisteredUser, Total size: 8232 Warning: Maximum SQL record size exceeded for Class name: OrderFormHeader, Total size: 12318

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Microsoft Commerce Server 2002 Service Pack 3 (SP3) installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Note To enable this hotfix, add the following system environment variable, and then specify a value of 2:

ExtraCategoryIDBuffers

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size       File name
   --------------------------------------------------------
   11-Jan-2005  13:01  4.5.3839.0  1,127,594  Cdtstasks.dll
   11-Jan-2005  12:59  4.5.3839.0    143,436  Csdwmsg.dll

MORE INFORMATION

For more information about how to run the Product Catalog Data Import DTS task, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/csvr2002/htm/cs_mmc_datawarehouse_gbjv.asp

For more information about how to add or change the values of environment variables, visit the following Microsoft Web site:

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/environment_variables.mspx

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates