RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885643 How To obtain the latest Systems Management Server 2003 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Systems Management Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have SMS 2003 Service Pack 1 (SP1) installed before you
apply this hotfix.
Restart requirement
You do not have to restart the computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------------------------------
16-Feb-2005 06:02 2.50.3174.1129 809,704 Sms2003-sp1-kb892228-x86-enu.exe
After you install the hotfix, the following files will have
the listed attributes or later versions:
Date Time Version Size File name
----------------------------------------------------------------------------
19-Oct-2004 20:20 2.50.3174.1129 205,824 Contentaccess.dll
14-Jun-2004 01:50 2.0.156.0 254,455 Deployac.exe
19-Oct-2004 20:20 4,663 Patch.ini
19-Oct-2004 20:20 345,600 Sms2003ac-sp1-kb892228-x86.msp
24-Dec-2003 21:30 2.50.2726.154 40,960 Smsse.dll
16-Feb-2005 00:22 562 Smsconfig.inf
24-Dec-2003 21:30 2.50.2726.154 40,960 Smsse.dll
Installation instructions
To install this hotfix, follow these steps:
- Create a shared folder in a location that can be accessed
by the SMS site servers.
- Copy the Sms2003-sp1-kb892228-X86-enu.exe hotfix file to
the new shared folder.
- On each SMS primary and secondary site server in your
environment, log on by using an account that has administrative
credentials.
- Close the SMS Administrator console if it is open.
- On each primary and secondary site server, connect to the
shared folder that contains the hotfix, double-click the
Sms2003-SP1-kb892228-x86-enu.exe hotfix file, and then follow the instructions
in the wizard.