The Natural Keyboard Elite does not respond after you resume from standby in Windows XP SP2 (892198)


The information in this article applies to:

  • Microsoft Windows XP Home Edition SP2
  • Microsoft Windows XP Professional SP2

SYMPTOMS

The Microsoft Natural Keyboard Elite does not respond to input after you resume your Microsoft Windows XP Service Pack 2 based-computer from standby.

CAUSE

This problem can occur if the Natural Keyboard Elite is connected to the universal serial bus (USB) port on your computer.

WORKAROUND

To work around this problem, use one of the following methods:
  • Disconnect the keyboard from the USB port. Then reconnect the keyboard to the USB port.
  • Turn off the computer. Then connect the keyboard to the PS/2 port instead of to the USB port.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:1/14/2005
Keywords:kbtshoot KB892198 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.