An unexpected transfer time-out occurs when a still image device sends an IOCTL_SET_TIMEOUT I/O control code to the Usbscan.sys driver in Windows Server 2003 and in Windows XP (892083)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition

SYMPTOMS

When a still image (STI) device sends an IOCTL_SET_TIMEOUT I/O control code to the Usbscan.sys driver, and the I/O control has a time-out value that is more than 214 seconds, an unexpected transfer time-out occurs in Microsoft Windows Server 2003 and in Microsoft Windows XP.

CAUSE

This problem occurs because of an incorrect calculation of the time-out values in the Usbscan.sys driver.

WORKAROUND

To work around this problem, use one of the following methods:
  • Use values that are less than 214 seconds for transfer time-out values.
  • Do not send the IOCTL_SET_TIMEOUT I/O control code. By default, the time-out value will be 120 seconds.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:11/22/2005
Keywords:kbtshoot kbprb KB892083 kbAudDeveloper