RESOLUTION
Windows XP hotfix information
A supported hotfix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Only apply it to systems that are experiencing this
specific problem. This hotfix may receive additional testing. Therefore, if you
are not severely affected by this problem, we recommend that you wait for the
next Windows XP service pack that contains this hotfix.
To resolve
this problem immediately, contact Microsoft Product Support Services to obtain
the hotfix. For a complete list of Microsoft Product Support Services telephone
numbers and information about support costs, visit the following Microsoft Web
site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart the computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP with Service Pack 1, x86-based version
Date Time Version Size File name
--------------------------------------------------------------
20-Dec-2004 18:19 5.1.2600.1615 688,640 Userenv.dll
01-Dec-2004 14:46 5.1.2600.1612 594,432 Xpsp2res.dll
Windows XP with Service Pack 2, x86-based version
Date Time Version Size File name
--------------------------------------------------------------
20-Dec-2004 18:04 5.1.2600.2586 723,456 Userenv.dll
Windows XP, Itanium-based version
Date Time Version Size File name
--------------------------------------------------------------
20-Dec-2004 02:13 5.1.2600.1615 1,727,488 Userenv.dll IA-64
30-Nov-2004 23:23 5.1.2600.1612 593,920 Xpsp2res.dll IA-64
20-Dec-2004 02:19 5.1.2600.1615 688,640 Wuserenv.dll x86
30-Nov-2004 22:46 5.1.2600.1612 594,432 Wxpsp2res.dll x86
Windows Server 2003 hotfix information
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart the computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86-based version
Date Time Version Size File name
--------------------------------------------------------------
16-Mar-2005 18:10 5.2.3790.289 757,248 Userenv.dll
Windows Server 2003, Itanium-based version
Date Time Version Size File name
--------------------------------------------------------------
16-Mar-2005 02:10 5.2.3790.289 1,546,752 Userenv.dll IA-64
16-Mar-2005 02:10 5.2.3790.289 757,248 Wuserenv.dll x86