You receive a "Could not connect to Virtual Server. Access was denied" error message when you open the Virtual Server Administration Website in Virtual Server 2005 (891609)


The information in this article applies to:

  • Microsoft Virtual Server 2005

SYMPTOMS

When you open the Virtual Server Administration Website in Microsoft Virtual Server 2005, you receive the following error message:
Could not connect to Virtual Server. Access was denied.
You can specify an alternate virtual server below.

CAUSE

This issue may occur if one of the following conditions is true:
  • You run Virtual Server 2005 on a Microsoft Windows XP-based computer, and you upgrade your computer to Microsoft Windows XP Service Pack 2 (SP2).
  • You run Virtual Server 2005 on a Microsoft Windows Server 2003-based computer, and you upgrade your computer to Microsoft Windows Server 2003 Service Pack 1 (SP1).
The enhanced security settings in Windows XP SP2 and in Windows Server 2003 SP1 prevent access to the Virtual Server Administration Website. You must have sufficient DCOM permissions before you can use the Virtual Server Administration Website to connect to Virtual Server 2005.

RESOLUTION

Method 1

  1. Click Start, click Run, type dcomcnfg.exe in the Open box, and then click OK.
  2. Expand Component Services, expand Computers, expand My Computer, and then expand DCOM Config.
  3. Right-click Virtual Server, and then click Properties.
  4. Click the Security tab.
  5. Under Launch and Activation Permissions, click Customize, and then click Edit.
  6. In the Group or user names box, click Authenticated Users.
  7. In the Permissions for Authenticated Users box, click to select the Allow check box that is next to Local Activation.

    Note If you also want to enable remote activation, click to select the Allow check box that is next to Remote Activation.
  8. Click OK two times.

Method 2

Run the Virtual Server 2005 installation program after you install Windows Server 2003 SP1 or Windows XP SP2.

Note When you remove or reinstall Virtual Server 2005, virtual machine files and configuration information are not removed or changed.

MORE INFORMATION

For more information about changes to functionality in Windows XP SP2, visit the following Microsoft Web site:

http://msdn.microsoft.com/security/productinfo/server2003/

For more information about changes to functionality in Windows Server 2003 SP1, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=C3C26254-8CE3-46E2-B1B6-3659B92B2CDE&displaylang=en

Modification Type:MajorLast Reviewed:7/25/2005
Keywords:kbwinservperf kbprb kbtshoot kberrmsg KB891609 kbAudITPRO
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