If you use Outlook to move a message that has another message attached to the message to the public folder, you receive a "can't move items" error message in Exchange 2000 and in Exchange 2003 (891572)

SYMPTOMS

You are assigned the Contributor role in Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003. If you use Microsoft Outlook to move a message that has another message attached to the message to the public folder, you receive one of the following error messages:

Can't move items. You do not have sufficient permissions to perform this operation on this object. See the folder contact or your system administrator.
Can't move the items. The item could not be moved. It was either already moved or deleted, or access was denied.

Note By default, the Contributor role has Create Items permissions and Folder Visible permissions to the public folder in Exchange Server 2000 and Exchange Server 2003.

RESOLUTION

Exchange Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Exchange 2000 Server

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   19-Jan-2005  20:34  6.0.6617.38     2,338,816  Mdbmsg.dll       
   19-Jan-2005  21:31  6.0.6617.38     4,698,112  Store.exe

Note Because of file dependencies, this software update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack