Description of the Excel 2002 post-Service Pack 3 hotfix package: December 16, 2004 (891440)


The information in this article applies to:

  • Microsoft Excel 2002

SUMMARY

Microsoft has released the Microsoft Excel 2002 post-Service Pack 3 hotfix package for Excel 2002. This article describes the following information about the hotfix package:

  • Issues that the hotfix package fixes
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart your computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains

Article contents

INTRODUCTION

This article describes the Excel 2002 issues that are fixed in the Excel 2002 post-Service Pack 3 hotfix package that is dated December 16, 2004.

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Issues that the hotfix package fixes

This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • When you try to programmatically change the major gridlines of an Excel 2002 chart, the gridlines are not changed. Additionally, you receive the following error message:
    Run-time error '1004': Select method of Gridlines class failed.
    This problem may occur when both the following conditions are true:
    • The Excel chart was first created as a combination line-column chart.
    • You change the columns in the chart to lines.
  • Consider the following scenario:
    1. You copy data from a workbook that is open in Excel 2002 on a client computer.
    2. You try to copy the data to a workbook that is open in Excel 2002 in a Citrix session.
    The data is not pasted. Additionally, Excel 2002 unexpectedly quits. You receive the following error message:
    Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

    To see what data this error report contains, click here.
    When you view the data in the error report, the report contains an error signature that is similar to the following error signature:
       Application name  Application version  Module name  Module version  Offset
   ----------------------------------------------------------------------------
   Excel.exe         10.0.4302.0          Excel.exe    10.0.4302.0     001cb3a2
  • When you start the Solver add-in without the /f (on demand) option, Excel may unexpectedly quit. You receive the following error message:
    Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

    To see what data this error report contains, click here.
    When you view the data in the error report, the report contains an error signature that is similar to one of the following error signatures:
       Application name  Application version  Module name  Module version  Offset
   ----------------------------------------------------------------------------
   Excel.exe         10.0.6713.0          Excel.exe    10.0.6713.0     0030a413
    Additionally, when you programmatically add a new worksheet to an Excel object that is contained in an Excel window that is not currently the active window, the worksheet is not added. You receive the following error message:
    The server threw an exception. (0x80010105)
    This problem may occur after you install the Excel 2002 security update that is described in the following article in the Microsoft Knowledge Base:

    873366 Description of the Excel 2002 security update: October 12, 2004

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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

  • The optimized version of this hotfix is an Office XP post-Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

    For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version of Windows Installer.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this fix on Office XP SP3 more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend it.
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is replaced by a later hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

892097 Description of the Excel 2002 post-Service Pack 3 hotfix package: January 10, 2005


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Registry information

You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size        File name
   ----------------------------------------------------------------------
   16-Dec-2004  22:19  16,585,216  Excelff.msp (Full-file/administrative)
   16-Dec-2004  21:05   5,104,128  Excelop.msp (Optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
   Date         Time   Version      Size       File name
   -----------------------------------------------------
   16-Dec-2004  04:32  10.0.6745.0  9,194,176  Excel.exe
Note For additional information about installing this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kberrmsg kbBug kbQFE kbfix kbHotfixRollup kbOfficeXPpostSP3fix KB891440 kbAudEndUser kbAudITPRO
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