Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
RESOLUTION
Exchange Server 2003
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Exchange 2000 Server
Hotfix information
A supported fix
is now available from Microsoft, but it is only intended to correct the problem
that is described in this article. Apply it only to computers that are
experiencing this specific problem. This fix may receive additional testing.
Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Microsoft Exchange 2000 Server service
pack that contains this hotfix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
Restart requirement
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own
risk.
You must add a registry entry that is named
Return All Address Types
in Registry Editor, and then must restart your SMTP service after you apply this software update. To add the
Return All Address Types
registry entry, follow these steps:
- Click Start, click Run,
type Regedt32.exe, and then click
OK.
- Locate the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\SMTPSvc\Parameters
- Click the Edit menu, point to
New, and then click DWORD Value.
- In the details pane, input Return All Address
Types.
- Right-click Return All Address Types, and
then click Modify.
- In the Edit DWORD Value dialog box, click
Decimal, type 1 in the Value
Data box, and then click OK.
- Quit Registry Editor.
File information
The English version of this fix has the file attributes (or
later) that are listed in the following table. The dates and times for these
files are listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between UTC
and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
16-Feb-2005 01:37 6.0.6617.47 3,919,872 Cdoex.dll
Note Because of file dependencies, this update requires Microsoft
Exchange 2000 Server Service Pack 3 (SP3).
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378
How to obtain the latest Exchange 2000 Server service pack