You cannot see all the screen element text if you use the large size (120 DPI) display DPI setting on a Windows Server 2003 Terminal Server (891315)

SYMPTOMS

Consider the following scenario. On a Microsoft Windows 2000 Server terminal session, you can increase the display size by changing the display dots per inch (DPI) setting to large size (120 DPI) on the Terminal Server. Text is displayed correctly in the terminal session and in the console session. However, after you change the DPI setting to large size (120 DPI) on a Microsoft Windows Server 2003 terminal session, some of the text for one or more screen elements appears outside the display's viewable area. Therefore, you cannot see all the text for one or more screen elements. For example, after you change the DPI setting to large size (120 DPI), you cannot see the word "My" in the My Computer icon. This symptom does not occur in the Windows Server 2003 console session.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, x86-based versions

   Date         Time   Version       Size       File name
   -------------------------------------------------------
   27-Jan-2005  23:08  5.2.3790.259  1,815,040  Win32k.sys

Windows Server 2003, Itanium-based versions

   Date         Time   Version       Size       File name
   -------------------------------------------------------
   27-Jan-2005  03:18  5.2.3790.259  4,958,720  Win32k.sys