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Software update information
A supported update is now available from Microsoft, but it is only intended to correct the problem that is described in this article.
To resolve this problem, contact Microsoft Product Support Services to obtain the update. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Windows Media Format 9.5 Runtime
The following file is available for download from the Microsoft Download Center:
Download the WindowsMedia-KB891122-x86 package now.File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
28-Jan-2005 18:44 10.0.0.3802 294,912 Blackbox.dll
28-Jan-2005 18:44 10.0.3790.3802 164,864 Cewmdm.dll
28-Jan-2005 18:44 10.0.0.3802 258,296 Drmclien.dll
28-Jan-2005 18:44 10.0.0.3802 96,768 Drmstor.dll
28-Jan-2005 18:44 10.0.0.3802 173,304 Drmupgds.exe
28-Jan-2005 18:44 10.0.0.3802 502,272 Drmv2clt.dll
28-Jan-2005 18:44 10.0.0.3802 6,656 Laprxy.dll
28-Jan-2005 18:44 10.0.0.3802 96,768 Logagent.exe
28-Jan-2005 18:44 10.0.0.3802 142,336 Msnetobj.dll
28-Jan-2005 18:44 10.0.3790.3802 25,088 Mspmsnsv.dll
28-Jan-2005 18:44 10.0.3790.3802 173,568 Mspmsp.dll
28-Jan-2005 18:44 10.0.0.3802 364,784 Msscp.dll
28-Jan-2005 18:44 10.0.3790.3802 315,904 Mswmdm.dll
28-Jan-2005 18:44 10.0.0.3802 221,184 Qasf.dll
28-Jan-2005 18:44 5.2.3790.1230 47,104 Uwdf.exe
28-Jan-2005 18:44 5.2.3790.1230 15,872 Wdfapi.dll
28-Jan-2005 18:44 5.2.3790.1230 38,912 Wdfmgr.exe
28-Jan-2005 18:44 10.0.0.3802 396,528 Wmadmod.dll
28-Jan-2005 18:44 10.0.0.3802 716,288 Wmadmoe.dll
28-Jan-2005 18:44 10.0.0.3802 224,768 Wmasf.dll
28-Jan-2005 18:44 10.0.3790.3802 28,160 Wmdmlog.dll
28-Jan-2005 18:44 10.0.3790.3802 33,792 Wmdmps.dll
28-Jan-2005 18:44 10.0.0.3802 335,872 Wmdrmdev.dll
28-Jan-2005 18:44 10.0.0.3802 290,816 Wmdrmnet.dll
28-Jan-2005 18:44 10.0.0.3802 150,016 Wmidx.dll
28-Jan-2005 18:44 10.0.0.3802 1,027,072 Wmnetmgr.dll
28-Jan-2005 18:44 10.0.0.3802 774,904 Wmsdmod.dll
28-Jan-2005 18:44 10.0.0.3802 1,119,744 Wmsdmoe2.dll
28-Jan-2005 18:44 10.0.0.3802 819,200 Wmsetsdk.exe
28-Jan-2005 18:44 10.0.0.3802 413,944 Wmspdmod.dll
28-Jan-2005 18:44 10.0.0.3802 940,544 Wmspdmoe.dll
28-Jan-2005 18:44 10.0.0.3802 1,218,808 Wmvadvd.dll
28-Jan-2005 18:44 10.0.0.3802 1,512,448 Wmvadve.dll
28-Jan-2005 18:44 10.0.0.3802 2,370,296 Wmvcore.dll
28-Jan-2005 18:44 10.0.0.3802 895,736 Wmvdmod.dll
28-Jan-2005 18:44 10.0.0.3802 1,003,008 Wmvdmoe2.dll
28-Jan-2005 18:44 5.2.3802.3802 61,952 Wpdconns.dll
28-Jan-2005 18:44 5.2.3802.3802 114,176 Wpdmtp.dll
28-Jan-2005 18:44 5.2.3802.3802 331,776 Wpdmtpdr.dll
28-Jan-2005 18:44 5.2.3802.3802 66,560 Wpdmtpus.dll
28-Jan-2005 18:44 5.2.3802.3802 331,264 Wpdsp.dll
28-Jan-2005 18:44 5.2.3802.3802 10,752 Wpdtrace.dll
28-Jan-2005 18:44 5.2.3802.3802 18,944 Wpdusb.sys
28-Jan-2005 18:44 5.2.3802.3802 38,912 Wpd_ci.dll
Windows Media Format 9.0 Runtime for Windows 2000
The following file is available for download from the Microsoft Download Center:
Download the WindowsMedia9-KB891122-x86-Global-ENU.exe package now.File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
19-Apr-2005 21:53 9.0.0.3288 294,400 Blackbox.dll
05-Apr-2005 15:20 9.0.0.3287 306,424 Drmclien.dll
05-Apr-2005 15:20 9.0.0.3287 87,040 Drmstor.dll
05-Apr-2005 15:20 9.0.0.3287 696,320 Drmv2clt.dll
10-Nov-2004 19:59 1.9.0.305 290,816 L3codeca.acm
05-Apr-2005 15:20 9.0.0.3287 6,656 Laprxy.dll
05-Apr-2005 15:00 9.0.0.3287 103,936 Logagent.exe
05-Apr-2005 15:28 9.0.0.3287 317,176 Mp43dmod.dll
05-Apr-2005 15:20 9.0.0.3287 384,512 Mp4sdmod.dll
05-Apr-2005 15:20 9.0.0.3287 240,640 Mpg4dmod.dll
10-Nov-2004 21:47 4.90.2490.0 50,448 Msdmo.dll
05-Apr-2005 15:20 9.0.0.3287 260,096 Msnetobj.dll
05-Apr-2005 15:20 9.0.0.3287 226,816 Npdrmv2.dll
05-Apr-2005 15:20 9.0.0.3287 10,240 Npwmsdrm.dll
05-Apr-2005 15:20 9.0.0.3287 237,568 Qasf.dll
05-Apr-2005 15:05 9.0.0.3287 237,568 Setup_wm.exe
05-Apr-2005 15:27 10.0.0.3802 396,528 Wmadmod.dll
13-Feb-2005 06:31 10.0.0.3802 716,288 Wmadmoe.dll
05-Apr-2005 15:20 9.0.0.3287 222,208 Wmasf.dll
05-Apr-2005 15:20 9.0.0.3287 151,552 Wmidx.dll
05-Apr-2005 15:20 9.0.0.3287 1,022,464 Wmnetmgr.dll
05-Apr-2005 15:29 10.0.0.3802 774,904 Wmsdmod.dll
13-Feb-2005 06:31 10.0.0.3802 1,119,744 Wmsdmoe2.dll
05-Apr-2005 15:24 10.0.0.3802 413,944 Wmspdmod.dll
13-Feb-2005 06:31 10.0.0.3802 940,544 Wmspdmoe.dll
05-Apr-2005 15:23 9.0.0.3287 2,071,288 Wmvcore.dll
05-Apr-2005 15:26 10.0.0.3802 895,736 Wmvdmod.dll
13-Feb-2005 06:31 10.0.0.3802 1,003,008 Wmvdmoe2.dll
For more information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Windows Media Format 9.0 Runtime for Windows 98 and Windows Millennium Edition
The following file is available for download from the Microsoft Download Center:
Download the WindowsMedia9-KB891122-x86-INTL.exe package now.File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
19-Apr-2005 21:53 9.0.0.3288 294,400 Blackbox.dll
05-Apr-2005 15:20 9.0.0.3287 306,424 Drmclien.dll
05-Apr-2005 15:20 9.0.0.3287 87,040 Drmstor.dll
05-Apr-2005 15:20 9.0.0.3287 696,320 Drmv2clt.dll
10-Nov-2004 19:59 1.9.0.305 290,816 L3codeca.acm
05-Apr-2005 15:20 9.0.0.3287 6,656 Laprxy.dll
05-Apr-2005 15:00 9.0.0.3287 103,936 Logagent.exe
05-Apr-2005 15:28 9.0.0.3287 317,176 Mp43dmod.dll
05-Apr-2005 15:20 9.0.0.3287 384,512 Mp4sdmod.dll
05-Apr-2005 15:20 9.0.0.3287 240,640 Mpg4dmod.dll
10-Nov-2004 21:47 4.90.2490.0 50,448 Msdmo.dll
05-Apr-2005 15:20 9.0.0.3287 260,096 Msnetobj.dll
05-Apr-2005 15:20 9.0.0.3287 226,816 Npdrmv2.dll
05-Apr-2005 15:20 9.0.0.3287 10,240 Npwmsdrm.dll
05-Apr-2005 15:20 9.0.0.3287 237,568 Qasf.dll
05-Apr-2005 15:05 9.0.0.3287 237,568 Setup_wm.exe
05-Apr-2005 15:27 10.0.0.3802 396,528 Wmadmod.dll
13-Feb-2005 06:31 10.0.0.3802 716,288 Wmadmoe.dll
05-Apr-2005 15:20 9.0.0.3287 222,208 Wmasf.dll
05-Apr-2005 15:20 9.0.0.3287 151,552 Wmidx.dll
05-Apr-2005 15:20 9.0.0.3287 1,022,464 Wmnetmgr.dll
05-Apr-2005 15:29 10.0.0.3802 774,904 Wmsdmod.dll
13-Feb-2005 06:31 10.0.0.3802 1,119,744 Wmsdmoe2.dll
05-Apr-2005 15:24 10.0.0.3802 413,944 Wmspdmod.dll
13-Feb-2005 06:31 10.0.0.3802 940,544 Wmspdmoe.dll
05-Apr-2005 15:23 9.0.0.3287 2,071,288 Wmvcore.dll
05-Apr-2005 15:26 10.0.0.3802 895,736 Wmvdmod.dll
13-Feb-2005 06:31 10.0.0.3802 1,003,008 Wmvdmoe2.dll
Software update removal information
To remove this update, you must uninstall the Windows Media Format Runtime by using Add or Remove Programs.