RESOLUTION
Hotfix information
A supported hotfix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Only apply it to systems that are experiencing this
specific problem. This hotfix may receive additional testing. Therefore, if you
are not severely affected by this problem, we recommend that you wait for the
next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
04-Jan-2005 20:01 5.1.2600.2591 2,135,552 Ntkrnlmp.exe
04-Jan-2005 18:12 5.1.2600.2591 2,056,832 Ntkrnlpa.exe
04-Jan-2005 18:12 5.1.2600.2591 2,015,232 Ntkrpamp.exe
04-Jan-2005 19:55 5.1.2600.2591 2,179,456 Ntoskrnl.exe