Device Manager reports incorrect values for the available bytes and for the total bytes of the tape drive media on a system with a Windows XP-based computer (891012)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

SYMPTOMS

When you use Device Manager in Microsoft Windows XP to see the capacity of your tape drive media, Device Manager reports incorrect numbers for available bytes and for total bytes.

CAUSE

This problem occurs because of a code defect in the Windows Management Instrumentation (WMI) code that is used to display the capacity data in Device Manager. The problem only affects certain tape drives. The problem only occurs when you use Device Manager in Windows XP.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:1/15/2005
Keywords:kbtshoot KB891012 kbAudEndUser