"X80 STOP" error and other problems when you run a virtual machine in Virtual Server 2005 on a Windows Server 2003-based computer (891006)



The information in this article applies to:

  • Microsoft Virtual Server 2005

SYMPTOMS

When you use Microsoft Virtual Server 2005 to open a virtual machine that was created on a different computer from your Microsoft Windows Server 2003-based computer, you may experience one or more of the following symptoms:
  • Your computer stops responding (hangs).
  • An "x80 STOP" error appears on a blue screen.
  • Your computer restarts unexpectedly.
  • Your system event log records a "Watchdog 2" timer event.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Microsoft Virtual Server 2005, Enterprise Edition
 Date         Time   Version       Size       File name
 --------------------------------------------------------------
 10-Dec-2004  18:17  465.12        137,984    Vmh.exe  
 10-Dec-2004  18:17  465.12        151,768    Vmm.sys  
 10-Dec-2004  18:17  465.12        363,256    Vmrc.exe  
 10-Dec-2004  18:17  465.12        424,712    VMRCActiveXClient.dll  
 10-Dec-2004  18:17  465.12        2,976,480  Vssrvc.exe  
 10-Dec-2004  18:17  465.12        1,669,872  Vswebapp.exe   
Microsoft Virtual Server 2005, Standard Edition
 Date         Time   Version       Size       File name
 --------------------------------------------------------------
 10-Dec-2004  18:21  465.12        137,984    Vmh.exe  
 10-Dec-2004  18:21  465.12        151,768    Vmm.sys  
 10-Dec-2004  18:21  465.12        363,256    Vmrc.exe  
 10-Dec-2004  18:21  465.12        424,712    VMRCActiveXClient.dll  
 10-Dec-2004  18:21  465.12        2,976,480  Vssrvc.exe  
 10-Dec-2004  18:21  465.12        1,669,872  Vswebapp.exe  

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:5/15/2006
Keywords:kberrmsg kbQFE kbHotfixServer KB891006 kbAudITPRO