You receive a "Your invitation to start web cam could not be sent" error message when you try to start a webcam connection in MSN Messenger (890962)


The information in this article applies to:

  • MSN Messenger 6.1
  • Microsoft Windows Messenger 5.0

SYMPTOMS

When you try to start a webcam connection in MSN Messenger by clicking Webcam in a Conversation window, you receive the following error message:
Your invitation to start web cam could not be sent because the user is using a version of Messenger that does not support this feature.

CAUSE

This issue may occur when you try to start a webcam connection that is using Microsoft Windows Messenger. Windows Messenger does not support a webcam connection that is started from the Webcam button in an MSN Messenger Conversation window.

RESOLUTION

To resolve this issue, use the Start Video Conference command on the Actions menu to start a webcam connection to a Windows Messenger user. To start the connection, take the following steps:
  1. In MSN Messenger, double-click the user who you want to connect to.
  2. In the Conversation window, click Actions on the menu bar.
  3. Click Start Video Conference.
Modification Type:MajorLast Reviewed:12/14/2004
Keywords:kbprb kbtshoot KB890962 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.