Description of the Outlook 2002 post-Service Pack 3 hotfix package: December 3, 2004 (890762)


The information in this article applies to:

  • Microsoft Outlook 2002

SUMMARY

Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following items about the hotfix package:

  • The issues that the hotfix package fixes
  • The prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes in the package
  • The files that the hotfix package contains

Article contents

INTRODUCTION

This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated December 3, 2004.

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Issues that the hotfix package fixes

This hotfix package also fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • When you try to move a mail folder from a mailbox that you have access to in Outlook 2002, you may receive the following error message:

    This information has been marked as private by its author and cannot be changed.
    This issue occurs if you used Active Director Users and Computers to grant yourself control of another mailbox.

    Important After you install the Outlook 2002 post-Service Pack 3 hotfix package that is dated December 3, 2004, you can drag a folder from a resource mailbox to your mailbox or to your personal folders (.pst) file if the following conditions are true:
    • The folder that you drag to your mailbox or to your .pst file does not contain an item that is marked as private.
    • The folder that you drag to your mailbox or to your .pst file does not contain a subfolder.
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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

  • The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

    For additional information about Office XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Microsoft Office XP Service Pack 2 (SP2). However, we have tested this fix on Office XP SP3 more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
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Restart information

You must restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size       File name
   -----------------------------------------------------------------------
   03-Dec-2004  09:51  7,855,616  Outlookff.msp (full-file/administrative)
   03-Dec-2004  06:29  3,681,792  Outlookop.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. 
   Date         Time   Version        Size       File name
   -----------------------------------------------------------
   08-Apr-2004  02:24  10.0.6711.0        80,584  Dlgsetp.dll      
   08-Apr-2004  02:24  10.0.6711.0        39,624  Dumpster.dll     
   26-Apr-2004  19:27  10.0.6712.0       109,256  Envelope.dll     
   30-May-2003  18:08  10.0.5328.0       253,952  Exchcsp.dll
   27-Aug-2004  04:52  10.0.6729.0       346,824  Exsec32.dll
   11-Nov-2004  12:48  10.0.6740.0       137,928  Impmail.dll      
   17-Sep-2004  22:27  10.0.6732.0       207,552  Msoutl.olb
   05-May-2004  03:47  10.0.6713.0       187,072  Oladd.fae
   05-May-2004  03:47  10.0.6713.0       170,688  Olappt.fae
   05-May-2004  03:47  10.0.6713.0       137,920  Oljrnl.fae
   08-Apr-2004  02:24  10.0.6711.0       133,824  Olmail.fae
   05-May-2004  03:47  10.0.6713.0       166,592  Oltask.fae
   08-Apr-2004  02:24  10.0.6711.0       543,424  Outlcm.dll       
   04-Dec-2003  00:54  10.0.6501.0        92,688  Outlctl.dll      
   02-Dec-2004  21:44  10.0.6743.0     6,335,176  Outllib.dll      
   08-Apr-2004  02:24  10.0.6711.0        92,872  Outlmime.dll     
   02-Dec-2004  21:44  10.0.6743.0        47,816  Outlook.exe      
   22-Oct-2004  22:52  10.0.6737.0       125,632  Outlph.dll       
   08-Apr-2004  02:24  10.0.6711.0        47,816  Outlvbs.dll
   25-Nov-2002  18:50  10.0.4721.0        47,688  Recall.dll
Note For additional information about how to install this hotfix, see the Readme.txt file that is included in the package.back to the top

REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbQFE kbfix kbHotfixRollup kbOfficeXPpostSP3fix KB890762 kbAudITPRO
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