The Exchange Global Address List may not be available in the Permission dialog box for an e-mail message or for a document in an Office 2003 program (890547)


The information in this article applies to:

  • Microsoft Office Word 2003
  • Microsoft Office Excel 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office Access 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

When you try to restrict the permissions of an e-mail message or of a document in a Microsoft Office 2003 program, the Exchange Global Address List may not be available in the Permission dialog box. You restrict permissions by pointing to Permission on the File menu, and then clicking Restrict Permission As.

CAUSE

This issue may occur when you do this on a domain controller that has the Active Directory directory service and Microsoft Exchange Server 2003 installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

266418 Microsoft does not support installing Exchange Server and Outlook on the same computer

MORE INFORMATION

Information Rights Management (IRM) is a technology that is used by Office 2003 programs. IRM is designed to help individual users and organizations control the distribution and usage of content both inside and outside their organization. The goals of this technology are the following:
  • To make sure that licensed users can never accidentally break the policy that is imposed in the content. For example, the program will make it impossible to print unless a user has the Print permission.
  • To make sure that users who receive content can only access the content if they have been granted permission.
Before an Office 2003 program can be used to create IRM-protected content, each client computer must have several rights management components installed and configured. If any one of these components is missing, the Read and Change buttons in the Permission dialog box will not be available.

Additionally, there may be a conflict with the MAPI implementation on a computer that may cause an Information Rights Management/Microsoft Windows Rights Management configuration that is not valid. This could cause the Read and Change buttons in the Permission dialog box to not be unavailable.

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

828050 You receive a warning message or you cannot start Outlook on a computer that is running Small Business Server and Exchange Server

826730 You receive a "Microsoft Outlook could not sign or encrypt this message" error message when you send or read a signed e-mail message in Outlook 2003

Modification Type:MajorLast Reviewed:3/23/2006
Keywords:kbpermissions kbtshoot kbprb KB890547 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.