MORE INFORMATION
Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Office 2003
Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003
SP1 installed.
For additional
information about Office 2003 SP1, click the following article number to view
the article in the Microsoft Knowledge Base:
842532 Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the
administrative version of this hotfix. You can install this version of the
hotfix on a computer that is running Office 2003 with SP1 installed or without
SP1 installed. However, we have tested this hotfix more extensively on Office
2003 with SP1 than we have on Office 2003 without SP1. If you install this
hotfix on a computer that is running Office 2003 without SP1, some file
conflicts might occur. We support this configuration, but we do not recommend
this configuration.
back to the
topRestart information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later
hotfix.
back to the topRegistry information
You do not have to create or to modify any registry keys to
activate any hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain of all
the files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
The following is the download information.
Date Time Version Size File name
--------------------------------------------------------------
03-Dec-2004 21:16 5.0.2919.6304 1,155,616 Office2003-kb890337-glb.exe
The following is the Microsoft Windows Installer .msp file information.
Date Time Version Size File name
--------------------------------------------------------------
03-Dec-2004 20:07 5,052,416 Fpcutlff.msp (Full-file/administrative)
03-Dec-2004 18:33 2,269,696 Fpcutlop.msp (Optimized)
After you install the hotfix , the global version of this
fix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name
--------------------------------------------------------------
03-Dec-2004 00:13 11.0.6414.0 1,952,960 Fpcutl.dll
back to the topAdditional notes
- For more information about installing this hotfix, see the
Readme.txt file that the package contains.
- For more information about the differences between the two
MSP files, visit the following Microsoft Web site:
back to the
top